(4.3 / 5)1989+ Ratings

ABC Stores Reviews

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Overall Rating

4.3
6 Reviews
  • 556%
  • 444%
  • 30%
  • 20%
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About ABC Stores

ABC Stores is a chain of convenience stores based in Honolulu. The chain operates 73 stores, 58 of which are located in the state of Hawaii, with the remaining locations in the Mariana Islands, Las Vegas, and Guam. The stores sell convenience items such as groceries, as well as tourist items and souvenirs. The chain's best-selling items are tourist-oriented products such as Macadamia nuts, sunscreen, and sunglasses.

The company's namesake brand is also its largest sub-brand, having more than 58 locations across the Hawaiian Islands and beyond. These convenience store style shops carry local Hawaiian products like macadamia nuts, chocolates, and coffee as well as apparel, groceries, and all types of alcoholic products.

Island Gourmet Markets is described by the company as a "lifestyle market and gift shop." These large format stores carry a more expanded assortment of grocery items including fresh produce and meats as well as the traditional products find in standard ABC Stores like apparel, gifts, and snacks.

The founders of ABC Stores, through their vision, paved the road for this success with a belief in two fundamental tenets: convenience and service. Making your vacation a bit more enjoyable is what ABC is about! Stop in and see our convenient stores and pick up our store catalog or visit our web site. ABC Stores is a locally owned and operated travel resort retailer in Hawaii.

ABC Stores Pros & Cons

Pros of abcstores.com:

  • Convenience: ABC Stores are strategically located to cater to tourists and locals alike, offering a wide range of convenience items, groceries, and tourist-oriented products.
  • Customer Service: The company emphasizes convenience and service, with a strong focus on customer satisfaction, as evident from its high customer service ratings (4.5/5).
  • Variety of Products: Stores carry a diverse assortment of products, including local Hawaiian items like macadamia nuts, chocolates, and coffee, as well as apparel, groceries, and alcoholic beverages.
  • Global Presence: With locations in Hawaii, Guam, Saipan, and Las Vegas, ABC Stores has a significant global presence.
  • Employee Dedication: The company prides itself on the dedication and loyalty of its employees, particularly during challenging times.

Cons of abcstores.com:

  • Mixed Customer Reviews: ABC Stores have received mixed reviews from customers, with an average rating of 2.3 stars on Knoji.
  • Shipping Issues: Some customers have reported issues with shipping, including surcharges and delays, although the company uses reliable services like USPS and FedEx.
  • Limited Employee Satisfaction: While overall employee satisfaction is high (4.1/5 on Glassdoor), some employees have noted that the work can be tiring and that training is only two weeks long.

Important Contact Information:

  • Address: 766 Pohukaina Street, Honolulu, Hawaii 96813 USA
  • Phone: Toll Free within the US: 1 (888) 703 4222, International: +1 808 591 1063

ABC Stores Coupon & Discount Codes

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ABC Stores Customer Reviews (6)

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Audrey Fleming
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Feb 7, 2023
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Ester Ambrose
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Feb 7, 2023
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Magnea Bárudóttir
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Feb 4, 2023

ABC Stores Customer’s Q&A

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ABC Stores Features and Benefits

ABC Stores is a chain of convenience stores based in Honolulu. The chain operates 73 stores, 58 of which are located in the state of Hawaii, with the remaining locations in the Mariana Islands, Las Vegas, and Guam. The stores sell convenience items such as groceries, as well as tourist items and souvenirs. The chain's best-selling items are tourist-oriented products such as Macadamia nuts, sunscreen, and sunglasses.

The company's namesake brand is also its largest sub-brand, having more than 58 locations across the Hawaiian Islands and beyond. These convenience store style shops carry local Hawaiian products like macadamia nuts, chocolates, and coffee as well as apparel, groceries, and all types of alcoholic products.

Island Gourmet Markets is described by the company as a "lifestyle market and gift shop." These large format stores carry a more expanded assortment of grocery items including fresh produce and meats as well as the traditional products find in standard ABC Stores like apparel, gifts, and snacks.

The founders of ABC Stores, through their vision, paved the road for this success with a belief in two fundamental tenets: convenience and service. Making your vacation a bit more enjoyable is what ABC is about! Stop in and see our convenient stores and pick up our store catalog or visit our web site. ABC Stores is a locally owned and operated travel resort retailer in Hawaii.

ABC Stores Pricing

ABC Stores offers various pricing options and promotions:

  • Free Domestic Shipping: Available on orders with a minimum subtotal of $175. Orders exceeding $500 do not qualify for free shipping.
  • Free International Shipping: Available on orders with a minimum subtotal of $175, but with a $40 shipping surcharge.
  • Product Pricing: Specific products like Hawaiian Host Maui Caramacs 6 oz are priced at $11.49.
  • On-Sale Products: Some items, such as Forever Florals Spray Cologne 1oz: Heavenly Leilani, are on sale for $10.00 (originally $12.99).

For detailed information on shipping and pricing, please refer to the Shipping Policy section on ABC Stores' website.

ABC Stores FAQs

FAQ

ABC Stores Alternatives

The top 10 alternatives to abcstores.com are not explicitly listed in the provided sources. However, if you are looking for similar retail or online shopping experiences, you might consider the following options:

  • Yesway: Known for its convenience store offerings.
  • Hilo Hattie: Specializes in Hawaiian-themed products.
  • Last Minute CPR: Focuses on emergency preparedness and first aid products.
  • Total Wine & More: A leading wine and spirits retailer.
  • Publix: A well-known grocery and retail chain.
  • BevMo: A beverage retailer offering a wide range of drinks.
  • Florida Wines Store: Specializes in wine and spirits.
  • Trader Joe's: Known for its unique grocery offerings.
  • Fred Meyer: A retail chain offering groceries, wine, and more.
  • Price Chopper: A grocery store chain with a wide selection of products.

For more specific alternatives in terms of product offerings, you might need to look into other sources or categories.

FAQ

What is the history of ABC Stores?

ABC Stores is a familiar name in Hawaii since 1949. The founders of ABC Stores, Sidney and Minnie Kosasa, had their start in the 1930s. Sidney grew up working in his parents' grocery store in Honolulu, and went on to earn a degree in pharmaceutical services at the University of California at Berkeley in 1942. In 1949, the Kosasas opened their own drug store known as Thrifty Drugs, and a chain of drug stores followed soon thereafter.

On a trip to Miami Beach, Kosasa watched visitors shopping local convenience stores instead of the high priced hotel shops. He envisioned that Waikiki would someday be packed with visitors, like Miami Beach, and the ABC concept was born: stores conveniently located for visitors with merchandise sold at fair prices. Drawing upon his experience in drug and grocery stores, Kosasa opened the first ABC outlet, on Waikiki Beach in 1964. It stocked grocery, souvenirs, drugs and cosmetics and anything else a visitor would need. He decided to stay away from a fancy moniker and settled on ABC as a name that everyone could remember.

Today there are ABC Stores on every major island in the State of Hawaii and the ABC concept has been exported to Guam, Saipan and Las Vegas and has grown to include the fresh and wholesome Island Gourmet Markets, Island Country Markets and the newest operations of the Honolua General Store (Kapalua Resort, Maui)..

FAQ

How can I contact customer service of abcstores.com?

You can contact the customer service of abcstores.com through the following ways:

  • Address: 766 Pohukaina Street, Honolulu, Hawaii 96813 USA
  • Phone: Toll Free within the US: 1 (888) 703 4222, International: +1 808 591 1063
  • Email: customerservice@abcstores.com
FAQ

abcstores.com Return Policy?

Here are the details of the Return Policy and Shipping Policy for abcstores.com:

Return Policy: - If you would like to return a product, simply reach out by calling +1 (808) 591-1063 or by email at customerservice@abcstores.com. - You may cancel an order at any time before the products are shipped. - Products may be returned within 30 days from the date of delivery. - Products being returned must be in new and sellable condition, returned in original packaging with tags still attached, and no visible signs of wear or use. - Products marked as FINAL SALE are not eligible for returns or exchanges. - ABC Stores will pay the return shipping costs if the return is a result of their error (E.g., the incorrect product is received or the product is defective). - In most cases, a return shipping label will be provided. - For damaged or defective products, please send an image of the damaged product and the shipping container to customerservice@abcstores.com, as well as a brief message regarding whether you would like a replacement or a refund. - Refunds will be credited to the original payment method, with the exception of the use of ABC Gift Cards, which will be refunded as store credit.

Shipping Policy: - ABC Stores ship your order using either the United States Postal Service (USPS) or FedEx, with orders going to Japan having the option to ship via Yamato Transport or Sagawa Express. - If rising costs affect shipping charges, a surcharge may be included and will be reflected in your shipping charge. - The average order processing time is currently 10-14 business days from the date the order is made. - Orders made via Expedited Service are processed 5-7 business days from the date the order is made. - Pre-order products will have an estimated fulfillment date noted on their respective product page. - International shipments: Customers are responsible for any destination charges, if applicable (e.g., customs-duty, inspection fees, province taxes)..

FAQ

What is the contact information for abcstores.com?

The contact information for abcstores.com is as follows:

  • Address: 766 Pohukaina Street, Honolulu, Hawaii 96813 USA
  • Phone: Toll Free within the US: 1 (888) 703 4222, International: +1 808 591 1063
  • Email: customerservice@abcstores.com.

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